We work hard to provide you with the best quality products at the best affordable price, and truly wish you will be pleased with the products you have ordered from our website. However if for any reason you are not, please contact us at to see if we can help.
My product has arrived and I want to return it?
The vast majority of our products are manufactured to order within the order lead-time. Unfortunately goods, which are made to order or have been assembled onsite, cannot be refunded unless they are faulty. For this reason, we ask you to carefully check your orders, including dimensions, before submitting them. We are happy to help with your order if you are unsure of the details required. Contact Us
Fast track items maybe refunded provided that they can be returned to areabe. in their original packaging and be in a condition appropriate for resale. They must not have been assembled or used in any way. Returned goods will not be refunded if they are received damaged and the risk remains with the buyer until we satisfactorily receive the goods. Proof of return will remain with the buyer. No goods will be accepted for return without prior authorisation.
What if my order arrives damaged?
Firstly we are really sorry to hear that some of your goods have arrived damaged, we work extremely hard to prevent damages, but some times accidents happen that fall outside of our control. Please contact us as soon as possible to arrange a refund or replacement. areabe. must be notified of damages within 24 hours of delivery. We will ask you to send us a photo of the damage for our records and to assist us in taking appropriate action, areabe. strongly recommends that any visible damage to packaging is clearly marked upon the delivery note prior to signature.
How will I be refunded?
For security reasons, areabe. will only refund you via the same payment method you used to place the order with. Payment will be made with in 10 working days once we have acknowledged satisfactory return of the goods.
How do I cancel an order?
You have the possibility to cancel your order (on standard non fast track items only) anytime before a 5 working day period from the date of order confirmation. We would then refund you the amount paid for the product except possible handling and logistic costs. Cancellations made after that time may not be possible depending on the nature of the products ordered. Items that are being made specifically for you are less likely to be able to be cancelled, as materials will have been purchased and production commenced. Please contact us to determine whether any part of your order maybe refundable